Shipping Information

Shipping Information

 

Our products are made in Korea and shipped via Korea Post. Shipping methods and rates vary by region. You can check the available shipping options for each country on the payment page. The basic shipping methods we offer are as follows:

 

1. Express Shipping (5-10 Days) / EMS

2. Regular Mail (7-42 Days) / Korea Post & Local Post

3. Regular Shipping (10-42 Days) / K-Packet International

 

• Shipping fees, availability, and delivery times vary by country.

 

Notes:

 

• EMS may not be available for some countries. In such cases, only Regular Mail and Regular Shipping will be provided.

• Shipping times and fees vary by country and local conditions. Delivery times may be faster or slower than indicated.

• Express Shipping: Fastest and most secure method. Signature required upon delivery, though this may vary by country.

• Regular Mail and Regular Shipping: Tracking numbers are provided, but tracking beyond Korea may depend on the destination country’s postal service. In some cases, the buyer may need to contact their local post office for updates. Please be patient.

• Regular Mail may require a signature upon delivery, depending on the country.

• Regular Shipping typically does not require a signature, but this may vary by country.

• If you are unavailable at the time of delivery, your package may be held at the post office and returned to us. If the package is returned, the return shipping cost will be your responsibility.

 

Please ensure that all addresses are entered in English.

 

The reasons for the return could be one of the following, or it may be due to another issue:

 

1. You were unavailable at the time of delivery, and (depending on the country, multiple delivery attempts may be made) the package was held at the post office.

2. The package was held at the post office and you did not pick it up.

3. We were unable to contact you.

4. The address you provided was incorrect.

 

Thank you for your understanding and patience.